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Outsourcing Program Topics
- Industry trends and associated strategic value
- Delivery business models
- Lifecycle major phases
- Critical success factors
- Organizational readiness methodology
- Readiness assesment process
- Experienced based practical recommendations
Key Business Issues Addressed
- What is the critical process necessary for organizations to conduct an outsourcing readiness assessment?
- Why and how are enterprises embracing outsourcing to become more competitive?
- What are the various types of outsourcing delivery business models available to organizations?
- Is there an outline of the organizational outsourcing readiness methodology, and does it focus on elements such as strategic, operational, financial, and risk assessments?
- Are there practical outsourcing recommendations?
Resources Available on each CD: |
- Program Transcript
- Glossary Terms
- Web Links
- White Papers
- Recommended Books
- Video Clips
- On-line Test
- Multimedia
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$400.00
$295.00
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Outsourcing Program Topics
- Vendor evaluation process
- Vendor selection criteria
- Questions to ask potential vendors
- RFP requirements
- Evaluating a vendor's RFP response
- Types of outsourcing cntracts
- Contract provisions
Key Business Issues Addressed
- How does an organization get an outsourcing project up and running, and how does it define requirements, identify, evaluate, and select vendors, and negotiate a favorable outsourcing agreement?
- Is there a structured framework to guide an enterprise through the critical vendor selection and contracting activities?
- What is the process that organizations should follow as they enter the vendor selection and contracting phase of the outsourcing lifecycle?
- What are the criteria that companies should use in selecting a vendor?
- Is there a step-by-step process for choosing the right vendor, including specific questions companies must ask to ensure a good match between the two organizations?
- What are the issues and requirements that should be addressed in the Request for Proposal, including how to evaluate a vendor’s response to the RFP?
- Which type of contract should be used, and what provisions must it include?
| Note: If you are interested in purchasing a multiple seat or enterprise license please contact ROS for special pricing. |
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Outsourcing Program Topics
- Transition plan requirements
- Governance key elements and parameters
- Critical training components
- Risk management plan
- Communications plan
- Measuring results through a quality plan
Key Business Issues
- How does the enterprise's move to an outsourcing provider involve the entire organization, from chief executive to key stakeholders to individual contributors?
- How is the ongoing governance phase managed with its complex relationships and risks?
- What are the transition plan requirements and the key processes and parameters to be implemented during the governance phase?
- What is the best way to develop and execute a transition plan?
- Are the key elements of the governance plan described, including activities, participants, and budgets?
- How does the enterprise manage and control risk with an effective risk management plan?
- Is there a governance communications plan to ensure a well-defined chain of command?
- Is there a discussion of essential governance issues and concerns?
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